DC Campaign

2020 MFS Global Retirement Survey

Understanding Behavior and Thinking

  • Retirement Confidence

    Retirement Confidence

    Participants and members are confident in their investing abilities. Based on our survey data, participants and members across all regions feel confident as investors. In fact, 45% of participants and members globally have the confidence to make their own investment decisions.1 However, a deeper dive into the topic raised some red flags.

    Bar chart showing  56 to 75 percent of participants in US, Canada, UK and Australia are confident in their investing abilities
    bar chart showing 41 percent of participants from Canada make their own investment decisions compared to 45 percent globally. Graphic showing that 66 percent of participants rated their confidence level as very to somewhat confident.

    Concerns About Retirement Suggest False Confidence

    Participants and members are concerned about having sufficient assets for the duration of their retirement, likely as a result of longevity risk, under-saving and the impact of market volatility. Given these concerns, we feel that retirement confidence could be overstated, and this suggests that many participants and members could be making inappropriate fund selection and asset allocation decisions, resulting in less than optimal outcomes. While working with a financial advisor or planner is more prevalent in the US and Canada, participants and members need more assistance when making investment and retirement planning decisions. Education and guidance can help, and employers can play an important role. UK and Australian sponsors have become more involved in educating their members. And the data show that members are looking to their employers for help.

    grid chart showing the top 3 concerns regarding retirement and percentages of people experiencing those concerns.
    Jessica Sclafani quote dc plan sponsors must navigate an increasingly complex landscape as they seek to meet the needs of a multigenerational workforce

    Actions to Consider

    Plan sponsors should consider how the resources they provide align with the needs of their participants or members. Education and guidance should be easy to understand and address key concepts.

    In addition to education, plan sponsors should think about tactics to help participants and members select appropriate funds. Plan sponsors, advisors and consultants should also consider the importance of working with asset managers that partner with them and their advisors and consultants.

    Footnotes:

    1 Which statement best describes your approach to investing?
    2 What resources do you use to help make investment and/or retirement planning decisions?
    3 Please indicate the extent to which you agree or disagree with each of the statements about retirement. Thinking about retirement…

     2020 MFS® Global Retirement Survey

    The Road to Better Outcomes - Understanding Behavior and Thinking


  • Plan Default Strategies 

    Within the US, Canada and the UK, the majority of participants and members utilize their default options. Target date funds (TDFs) are widely used in the US and Canada as default options. The good news is that participants and members in the US and Canada find that TDFs and default options offer easy diversification, and they understand the basic design of these options. However, UK members are slightly less confident in how default options are managed, suggesting more work may need to be done by UK schemes.

    While the Basic Understanding of TDF/Default Structure Is Sound . . . Fundamental Misconceptions Abound

    Overall, participants and members have a good understanding of how these options work — shifting from capital appreciation to capital preservation as the retirement savings journey progresses. However, a closer look reveals fundamental misconceptions that are cause for concern. For instance, while participants and members generally understand how these strategies get less risky as they near retirement, they think the strategies provide income or return guarantees. These misunderstandings are of greatest concern for those approaching retirement and for whom risk exposure and retirement income are top of mind.

    graphics showing common misconceptions on risk among participants nearing retirement

    Footnotes:

    1 US/Canadian respondents who use TDFs or UK respondents invested in default fund. Please indicate the extent to which you agree or disagree with each of the statements below about target-date funds or UK “default funds” Select one response for each answer.

    2 US/Canadian respondents who use TDFs or UK respondents invested in default fund/all Australian respondents. Please indicate the extent to which you agree or disagree with each of the statements below about target date funds/UK “default funds”/Australian “default options”. The default option is the My Super Account option which your super contributions will be paid into if you do not select a super fund.” Select one response for each answer

    Path of Least Resistance Works

    Today, many plans auto-enroll new participants and members into qualified default investments. The design of default options as a one-stop solution clearly resonates with participants and members.

    graph showing that the majority of participants and members use default options within the US, Canada and the UK
    quote from joseph flaherty. Whilw "conservative" is in the eue of the beholder and each participant gets to make his or her own determination, asset managers recognize the need for not only protecting balances as one approaches retirement, but also the need for providing growth potential so participants can maintain their standard of living throughout retirement.

    Actions to Consider

    Participants and members understand that diversification is essential. We urge plan sponsors, advisors and consultants to explore the diversification of their default strategies at the asset class and sub-asset class level by geography, capitalization, style, credit quality, interest rate sensitivity and investment process. Moreover, they should understand how diversification aligns with participant and member objectives during the savings journey.

    Footnotes:

    1 [UK respondents invested in default fund / All Australian respondents] Please indicate the extent to which you agree or disagree with each of the statements below about [UK “default funds”/AUS “default options]. The default option is the My Super Account option which your super contributions will be paid into if you do not select a super fund. Select one response for each answer.
    2 [Respondents who use TDFs/default funds] What are the most important characteristics of a target-date fund? Please rank order the top five characteristics that are most important to you.

     2020 MFS® Global Retirement Survey

    The Road to Better Outcomes - Understanding Behavior and Thinking


  • Sustainable Investing

    Across all regions, there is demand for using a retirement account to address sustainability — often referred to as environmental, social or governance or ESG — issues. However, plan sponsors face some challenges when adding plan and scheme options. Globally, participants and members are highly interested in sustainable investing as part of their retirement plans.

    graph showing that 77 percent of participants are interested in having more sustainable investments offered in retirement plans. 25 percent of participants in US, Canada and the UK are very likely to contribute at a higher rate if their plan offered ESG options.

    Footnotes:

    Please keep in mind that a sustainable investing approach does not guarantee positive results.

    1 How interested are you in seeing more sustainable (ESG) investments offered in your [US, CDN “employer-sponsored retirement plan?”/AUS “super fund?”/UK “pension scheme?”]
    2 What do you think is the best way to address sustainability (ESG) issues through your [US, CDN “retirement investments?”/AUS “super?”/UK “pension scheme”].
    3 How likely would you be to contribute at a higher rate to your workplace fund/scheme if your plan offered or included investment options that consider sustainability issues.

    Adoption of Sustainable Investing Around the Globe

    Regulatory regimes in each country have been key drivers in supporting or discouraging the incorporation of sustainable investments in retirement plans and schemes. Plan sponsors in Canada and the US are generally in the early stages of incorporating sustainable investments into the plan menu, while sustainable investing is more mature and prevalent in the UK and Australia. Despite varying adoption rates around the world, participants and members are consistently supportive, and we expect that participant and member demand for sustainable investments will continue to increase over time.

    Graph showing that E, S and G components are equally weighted among US, Canadian and UK participants

    Actions to Consider

    There are many ways for retirement plans and schemes to implement sustainable investing. Sponsors should help participants and members understand how sustainability is addressed in the plan or scheme menu. In general, there are two paths when adding sustainable options to a lineup:

    • Adding ESG-themed funds to the investment menu
    • Working with an active asset manager that integrates the analysis of ESG factors into the investment process

    MFS' integrated approach to sustainability considers material risks and opportunities — including ESG factors — as part of our investment decision-making process.

    Footnotes:

    1 Thinking about your personal values, which in your opinion is the most important component of sustainable (ESG) investing? Please choose one. 

     2020 MFS® Global Retirement Survey

    The Road to Better Outcomes - Understanding Behavior and Thinking


  • Active Management

    Globally, participants and members lack a solid understanding of active management and the role it can potentially play in helping them achieve better retirement outcomes. This lack of knowledge may further complicate a plan sponsor’s role as a fiduciary. A poor understanding of active management, coupled with a potential low-return environment, places a higher burden on fiduciaries to help participants and members achieve their retirement goals.

    Weak Grasp of Active Management Impacts Retirement Outcomes Image

    When asked about their knowledge, only 19% of participants and members on average rated their level of understanding as very or somewhat knowledgeable.1

    graph showing that 61 percent of participants indicated that they cannot tell the difference between an active or passive fund on their investment menu. 52 percent of participants thought passive funds were less risky than the overall market.

    Footnotes:

    1 There are different opinions and philosophies on how to invest and we are interested in understanding your perspective. Please give us your opinion on the following statements. 
    2 How would you describe your level of understanding of the term “active management” related to investing?   

     

    Cost and Performance Don’t Always Drive Participant and Member Decisions

    Our survey data also explored how participants weigh cost and performance when selecting funds. Globally only 25% of participants and members always pick the lower-cost fund, while 33% always choose the best-performing fund. These data call into question the argument that participant preferences are a key factor in driving retirement assets toward passive investments.

    graph showing how participants weigh the cost and performance when selecting funds.

    Actions to Consider

    Sponsors are asking participants and members to make decisions they are not equipped to make. Unfortunately, the problem cannot be solved by simply providing more education. Fiduciaries need to make decisions that are in the best financial interests of plan participants and members. This puts the onus on fiduciaries to consider constructing a lineup that

    • is geared toward the knowledge of participants and members
    • considers the needs of their plan demographics
    • provides the best chance of delivering beneficial outcomes at a reasonable cost

    We believe that following a prudent fiduciary process in the selection of actively managed strategies can aid plan participants and members in achieving their retirement goals while also offering them an opportunity to access sustainable investments through an integrated approach.

    Footnotes:

    1 There are different opinions and philosophies on how to invest and we are interested in understanding your perspective. Please give us your opinion on the following statements.   
    2 September 2020, MFS White Paper - Building Long-Term Sustainable Outcomes for clients

     2020 MFS® Global Retirement Survey

    The Road to Better Outcomes - Understanding Behavior and Thinking

    47379.1

Retirement Confidence

Participants and members are confident in their investing abilities. Based on our survey data, participants and members across all regions feel confident as investors. In fact, 45% of participants and members globally have the confidence to make their own investment decisions.1 However, a deeper dive into the topic raised some red flags.

Bar chart showing  56 to 75 percent of participants in US, Canada, UK and Australia are confident in their investing abilities
bar chart showing 41 percent of participants from Canada make their own investment decisions compared to 45 percent globally. Graphic showing that 66 percent of participants rated their confidence level as very to somewhat confident.

Concerns About Retirement Suggest False Confidence

Participants and members are concerned about having sufficient assets for the duration of their retirement, likely as a result of longevity risk, under-saving and the impact of market volatility. Given these concerns, we feel that retirement confidence could be overstated, and this suggests that many participants and members could be making inappropriate fund selection and asset allocation decisions, resulting in less than optimal outcomes. While working with a financial advisor or planner is more prevalent in the US and Canada, participants and members need more assistance when making investment and retirement planning decisions. Education and guidance can help, and employers can play an important role. UK and Australian sponsors have become more involved in educating their members. And the data show that members are looking to their employers for help.

grid chart showing the top 3 concerns regarding retirement and percentages of people experiencing those concerns.
Jessica Sclafani quote dc plan sponsors must navigate an increasingly complex landscape as they seek to meet the needs of a multigenerational workforce

Actions to Consider

Plan sponsors should consider how the resources they provide align with the needs of their participants or members. Education and guidance should be easy to understand and address key concepts.

In addition to education, plan sponsors should think about tactics to help participants and members select appropriate funds. Plan sponsors, advisors and consultants should also consider the importance of working with asset managers that partner with them and their advisors and consultants.

Footnotes:

1 Which statement best describes your approach to investing?
2 What resources do you use to help make investment and/or retirement planning decisions?
3 Please indicate the extent to which you agree or disagree with each of the statements about retirement. Thinking about retirement…

 2020 MFS® Global Retirement Survey

The Road to Better Outcomes - Understanding Behavior and Thinking


Plan Default Strategies 

Within the US, Canada and the UK, the majority of participants and members utilize their default options. Target date funds (TDFs) are widely used in the US and Canada as default options. The good news is that participants and members in the US and Canada find that TDFs and default options offer easy diversification, and they understand the basic design of these options. However, UK members are slightly less confident in how default options are managed, suggesting more work may need to be done by UK schemes.

While the Basic Understanding of TDF/Default Structure Is Sound . . . Fundamental Misconceptions Abound

Overall, participants and members have a good understanding of how these options work — shifting from capital appreciation to capital preservation as the retirement savings journey progresses. However, a closer look reveals fundamental misconceptions that are cause for concern. For instance, while participants and members generally understand how these strategies get less risky as they near retirement, they think the strategies provide income or return guarantees. These misunderstandings are of greatest concern for those approaching retirement and for whom risk exposure and retirement income are top of mind.

graphics showing common misconceptions on risk among participants nearing retirement

Footnotes:

1 US/Canadian respondents who use TDFs or UK respondents invested in default fund. Please indicate the extent to which you agree or disagree with each of the statements below about target-date funds or UK “default funds” Select one response for each answer.

2 US/Canadian respondents who use TDFs or UK respondents invested in default fund/all Australian respondents. Please indicate the extent to which you agree or disagree with each of the statements below about target date funds/UK “default funds”/Australian “default options”. The default option is the My Super Account option which your super contributions will be paid into if you do not select a super fund.” Select one response for each answer

Path of Least Resistance Works

Today, many plans auto-enroll new participants and members into qualified default investments. The design of default options as a one-stop solution clearly resonates with participants and members.

graph showing that the majority of participants and members use default options within the US, Canada and the UK
quote from joseph flaherty. Whilw "conservative" is in the eue of the beholder and each participant gets to make his or her own determination, asset managers recognize the need for not only protecting balances as one approaches retirement, but also the need for providing growth potential so participants can maintain their standard of living throughout retirement.

Actions to Consider

Participants and members understand that diversification is essential. We urge plan sponsors, advisors and consultants to explore the diversification of their default strategies at the asset class and sub-asset class level by geography, capitalization, style, credit quality, interest rate sensitivity and investment process. Moreover, they should understand how diversification aligns with participant and member objectives during the savings journey.

Footnotes:

1 [UK respondents invested in default fund / All Australian respondents] Please indicate the extent to which you agree or disagree with each of the statements below about [UK “default funds”/AUS “default options]. The default option is the My Super Account option which your super contributions will be paid into if you do not select a super fund. Select one response for each answer.
2 [Respondents who use TDFs/default funds] What are the most important characteristics of a target-date fund? Please rank order the top five characteristics that are most important to you.

 2020 MFS® Global Retirement Survey

The Road to Better Outcomes - Understanding Behavior and Thinking


Sustainable Investing

Across all regions, there is demand for using a retirement account to address sustainability — often referred to as environmental, social or governance or ESG — issues. However, plan sponsors face some challenges when adding plan and scheme options. Globally, participants and members are highly interested in sustainable investing as part of their retirement plans.

graph showing that 77 percent of participants are interested in having more sustainable investments offered in retirement plans. 25 percent of participants in US, Canada and the UK are very likely to contribute at a higher rate if their plan offered ESG options.

Footnotes:

Please keep in mind that a sustainable investing approach does not guarantee positive results.

1 How interested are you in seeing more sustainable (ESG) investments offered in your [US, CDN “employer-sponsored retirement plan?”/AUS “super fund?”/UK “pension scheme?”]
2 What do you think is the best way to address sustainability (ESG) issues through your [US, CDN “retirement investments?”/AUS “super?”/UK “pension scheme”].
3 How likely would you be to contribute at a higher rate to your workplace fund/scheme if your plan offered or included investment options that consider sustainability issues.

Adoption of Sustainable Investing Around the Globe

Regulatory regimes in each country have been key drivers in supporting or discouraging the incorporation of sustainable investments in retirement plans and schemes. Plan sponsors in Canada and the US are generally in the early stages of incorporating sustainable investments into the plan menu, while sustainable investing is more mature and prevalent in the UK and Australia. Despite varying adoption rates around the world, participants and members are consistently supportive, and we expect that participant and member demand for sustainable investments will continue to increase over time.

Graph showing that E, S and G components are equally weighted among US, Canadian and UK participants

Actions to Consider

There are many ways for retirement plans and schemes to implement sustainable investing. Sponsors should help participants and members understand how sustainability is addressed in the plan or scheme menu. In general, there are two paths when adding sustainable options to a lineup:

  • Adding ESG-themed funds to the investment menu
  • Working with an active asset manager that integrates the analysis of ESG factors into the investment process

MFS' integrated approach to sustainability considers material risks and opportunities — including ESG factors — as part of our investment decision-making process.

Footnotes:

1 Thinking about your personal values, which in your opinion is the most important component of sustainable (ESG) investing? Please choose one. 

 2020 MFS® Global Retirement Survey

The Road to Better Outcomes - Understanding Behavior and Thinking


Active Management

Globally, participants and members lack a solid understanding of active management and the role it can potentially play in helping them achieve better retirement outcomes. This lack of knowledge may further complicate a plan sponsor’s role as a fiduciary. A poor understanding of active management, coupled with a potential low-return environment, places a higher burden on fiduciaries to help participants and members achieve their retirement goals.

Weak Grasp of Active Management Impacts Retirement Outcomes Image

When asked about their knowledge, only 19% of participants and members on average rated their level of understanding as very or somewhat knowledgeable.1

graph showing that 61 percent of participants indicated that they cannot tell the difference between an active or passive fund on their investment menu. 52 percent of participants thought passive funds were less risky than the overall market.

Footnotes:

1 There are different opinions and philosophies on how to invest and we are interested in understanding your perspective. Please give us your opinion on the following statements. 
2 How would you describe your level of understanding of the term “active management” related to investing?   

 

Cost and Performance Don’t Always Drive Participant and Member Decisions

Our survey data also explored how participants weigh cost and performance when selecting funds. Globally only 25% of participants and members always pick the lower-cost fund, while 33% always choose the best-performing fund. These data call into question the argument that participant preferences are a key factor in driving retirement assets toward passive investments.

graph showing how participants weigh the cost and performance when selecting funds.

Actions to Consider

Sponsors are asking participants and members to make decisions they are not equipped to make. Unfortunately, the problem cannot be solved by simply providing more education. Fiduciaries need to make decisions that are in the best financial interests of plan participants and members. This puts the onus on fiduciaries to consider constructing a lineup that

  • is geared toward the knowledge of participants and members
  • considers the needs of their plan demographics
  • provides the best chance of delivering beneficial outcomes at a reasonable cost

We believe that following a prudent fiduciary process in the selection of actively managed strategies can aid plan participants and members in achieving their retirement goals while also offering them an opportunity to access sustainable investments through an integrated approach.

Footnotes:

1 There are different opinions and philosophies on how to invest and we are interested in understanding your perspective. Please give us your opinion on the following statements.   
2 September 2020, MFS White Paper - Building Long-Term Sustainable Outcomes for clients

 2020 MFS® Global Retirement Survey

The Road to Better Outcomes - Understanding Behavior and Thinking

47379.1

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