Class 1 Resources: Trust, Stages and Distractions

These resources will help your branch team build a high level of trust by mitigating distractions as well as showing you how to walk off your stage and onto your client's.

  • About Eric Maddox

  • The Three Levels of Trust

  • Understanding Stages

  • Removing Listening Distractions

  • Frequently Asked Questions

About Eric Maddox

About Eric Maddox: Personal story and professional background

The Three Levels of Trust

The Three Levels of Trust

Understanding Stages

Understanding Stages

Removing Listening Distractions

Removing Listening Distractions

Frequently Asked Questions

Frequently Asked Questions

Class 2 Resources: Identifying Breadcrumbs

Clients and prospects often drop conversational "breadcrumbs." These resources will help your branch team identify and pick up those breadcrumbs to home in on clients and prospects' concerns and goals.

  • The Importance of Conversational Breadcrumbs

  • Frequently Asked Questions

The Importance of Conversational Breadcrumbs

The Importance of Conversational Breadcrumbs

Frequently Asked Questions

Frequently Asked Questions

Class 3 Resources: Empathetic Listening in Action

Take action on what you learned with these resources and by partnering with your Edward Jones Team. 

  • Analyze Your Book

  • Align Heritage Planning and My Priorities

  • Partner With MFS to Schedule a Seminar

  • Frequently Asked Questions

Analyze Your Book

Align Heritage Planning and My Priorities

Partner With MFS to Schedule a Seminar

Frequently Asked Questions

For more information contact your MFS team at 1-877-MFS-4EDJ or at branchsupport@mfs.com.

Neither MFS nor any of its subsidiaries is affiliated with Eric Maddox. The views expressed are those of the speaker and are subject to change at any time.

FOR EDWARD JONES INVESTMENT PROFESSIONAL USE ONLY. Should not be shown, quoted, or distributed to the public.

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