Exchange Shares

MFS offers you the convenience and flexibility of exchanging shares of one mutual fund for shares of the same class of another mutual fund online via MFS Access or by calling our automated phone system at 1-800-637-8255.

  • Online

    Exchanging Shares with MFS Access

    In order to exchange online, you must first sign up for MFS Access. Please Note: Some Workplace Retirement accounts may not be eligible to exchange shares through MFS Access. Some 529 accounts may not be eligible to exchange through the 529 Investor Portal.

    Step 1: Logging in to MFS Access

    Select MFS Access under Access My Accounts from the Resources portion of the main menu of mfs.com for MFS Mutual Fund and IRA Accounts. For 529 accounts, choose 529 Investor Portal instead.

    • If you are already set up with MFS Access, type in your username and password.
      • You will receive a code for dual factor authentication and upon verifying you will be taken to your portfolio summary page.
    • If you are not set up with MFS Access, click "New User?" and follow the online instructions. It will be helpful to have a recent account statement handy during this process.

    Step 2: Exchanging shares

    From the Portfolio Summary page, click the Account Actions button and select Exchange. Alternatively, you can choose Trading from the main menu and under One Time Transactions, select Exchange. 

    Things you should know when exchanging shares

    • When processing a full exchange of shares online, if there is an active systematic agreement on your account (Automatic Investment, Systematic Exchange, or Systematic Withdrawal) you must contact MFS directly to turn off the agreement on your old account or transfer the agreement instructions to your new account. These agreements will not automatically move to the new account.
    • The dividend and capital gain options on the account you are exchanging from will be carried over to new account(s) opened via an exchange.
    • The MFS funds' exchange policy allows two exchanges in excess of $25,000 out of an account in any non-money market MFS fund during a calendar quarter subject to limited exceptions.
    • Exchanges made out of an account on the same day will be aggregated.
    • Once the exchange limit is reached, purchases in the account may be restricted for the rest of the quarter.
    • The sale of your shares could have tax consequences. For further information, please contact your financial advisor or tax advisor.
    • Requests received after the close of the New York Stock Exchange will be processed at the following business day's price.
    • If you have questions at any point in this process, please call MFS Service Center at 1-800-225-2606 any business day from 8:00 AM to 7:00 PM Eastern Time.
  • Phone & Mail

    Exchanging Shares by Automated Phone

    To exchange shares by phone, please call 1-800-225-2606 and speak to a service representative or use MFS' automated phone system.

    MFS’ automated phone system allows you to manage your existing MFS mutual fund account with just a phone call 24 hours a day. If you haven't signed up, here's how.

    Steps

    1. When you call MFS, you will be prompted for your Social Security and MFS personal identification number (PIN). If you do not have a PIN, the system will allow you to create one. It will be helpful to have a recent account statement handy during this process. 
    2. After entering your Social Security number and PIN, the system will provide you your current account balance and direct you to the main menu. From the main menu, you may either use our speech recognition feature and simply speak to the system or press ** to use your phone's keypad.

    For speech-recognition

    • Say "my account." You will be prompted with three options — account balances, financial transactions, or account security and settings.
    • Say "financial transactions." You will be prompted with three options — historical transactions, buy shares, or exchange.
    • Say "exchange."
    • The system will prompt you for the details on the transaction.
    • You will receive a confirmation of the exchange in the mail within a few days.

    For touchtone

    After pressing the "*" key twice:

    • Press "122" on your keypad.
    • To select the fund you would like to exchange into, either type in the fund number or hit "#" for a list of funds.
    • After selecting the fund, the system will guide you through the process.
    • You will receive a confirmation of the exchange in the mail within a few days.

    If at any time you would like to speak with a representative, simply say "representative" or press "0."

    Exchanging shares by mail

    Provide a signed letter of instruction letting us know how much you would like to exchange and the appropriate account number(s). Shareholders are required to purchase at least $1,000 worth of shares if opening a new account through a direct purchase ($250 for an IRA or 529 shares). The minimum for exchanges into an existing MFS account has been reduced to $50. 

    For shareholders investing into MFS funds via an automatic exchange plan there is no minimum requirement for a new account purchase or any subsequent purchases.

    Send the letter of instruction for mutual fund and IRA accounts to:

    For Regular mail
    MFS Service Center, Inc.
    PO Box 219341
    Kansas City, MO 64121-9341
    		 For Overnight mail
    MFS Service Center, Inc.
    Suite 219341
    430 W 7th Street
    Kansas City, MO 64105-1407

    Send the completed form for 529 accounts to:

    For Regular mail
    MFS 529 Savings Plan
    PO Box 534454
    Pittsburgh, PA 15253-4454

    		 For Overnight mail 
    MFS 529 Savings Plan
    Attention: 534454
    500 Ross Street, 154-0520
    Pittsburgh, PA 15262

    You will receive a confirmation of the exchange in the mail within a few days.

    Things you should know when exchanging shares

    • The sale of your shares could have tax consequences. For further information, please contact your financial advisor or tax advisor.
    • Minimums and restrictions: To prevent creating accounts below the minimum investment requirements, please review your funds prospectus to determine the minimum amount required for an exchange.
    • Exchange requests received after the close of the New York Stock Exchange will be processed at the following day's prices.
    • If you don't own the fund you are exchanging into, read the fund's prospectus.
    • Exchanges will be restricted after more than two exchanges - each in excess of $25,000 - are made out of a fund during a calendar quarter.

Exchanging Shares with MFS Access

In order to exchange online, you must first sign up for MFS Access. Please Note: Some Workplace Retirement accounts may not be eligible to exchange shares through MFS Access. Some 529 accounts may not be eligible to exchange through the 529 Investor Portal.

Step 1: Logging in to MFS Access

Select MFS Access under Access My Accounts from the Resources portion of the main menu of mfs.com for MFS Mutual Fund and IRA Accounts. For 529 accounts, choose 529 Investor Portal instead.

  • If you are already set up with MFS Access, type in your username and password.
    • You will receive a code for dual factor authentication and upon verifying you will be taken to your portfolio summary page.
  • If you are not set up with MFS Access, click "New User?" and follow the online instructions. It will be helpful to have a recent account statement handy during this process.

Step 2: Exchanging shares

From the Portfolio Summary page, click the Account Actions button and select Exchange. Alternatively, you can choose Trading from the main menu and under One Time Transactions, select Exchange. 

Things you should know when exchanging shares

  • When processing a full exchange of shares online, if there is an active systematic agreement on your account (Automatic Investment, Systematic Exchange, or Systematic Withdrawal) you must contact MFS directly to turn off the agreement on your old account or transfer the agreement instructions to your new account. These agreements will not automatically move to the new account.
  • The dividend and capital gain options on the account you are exchanging from will be carried over to new account(s) opened via an exchange.
  • The MFS funds' exchange policy allows two exchanges in excess of $25,000 out of an account in any non-money market MFS fund during a calendar quarter subject to limited exceptions.
  • Exchanges made out of an account on the same day will be aggregated.
  • Once the exchange limit is reached, purchases in the account may be restricted for the rest of the quarter.
  • The sale of your shares could have tax consequences. For further information, please contact your financial advisor or tax advisor.
  • Requests received after the close of the New York Stock Exchange will be processed at the following business day's price.
  • If you have questions at any point in this process, please call MFS Service Center at 1-800-225-2606 any business day from 8:00 AM to 7:00 PM Eastern Time.

Exchanging Shares by Automated Phone

To exchange shares by phone, please call 1-800-225-2606 and speak to a service representative or use MFS' automated phone system.

MFS’ automated phone system allows you to manage your existing MFS mutual fund account with just a phone call 24 hours a day. If you haven't signed up, here's how.

Steps

1. When you call MFS, you will be prompted for your Social Security and MFS personal identification number (PIN). If you do not have a PIN, the system will allow you to create one. It will be helpful to have a recent account statement handy during this process. 
2. After entering your Social Security number and PIN, the system will provide you your current account balance and direct you to the main menu. From the main menu, you may either use our speech recognition feature and simply speak to the system or press ** to use your phone's keypad.

For speech-recognition

  • Say "my account." You will be prompted with three options — account balances, financial transactions, or account security and settings.
  • Say "financial transactions." You will be prompted with three options — historical transactions, buy shares, or exchange.
  • Say "exchange."
  • The system will prompt you for the details on the transaction.
  • You will receive a confirmation of the exchange in the mail within a few days.

For touchtone

After pressing the "*" key twice:

  • Press "122" on your keypad.
  • To select the fund you would like to exchange into, either type in the fund number or hit "#" for a list of funds.
  • After selecting the fund, the system will guide you through the process.
  • You will receive a confirmation of the exchange in the mail within a few days.

If at any time you would like to speak with a representative, simply say "representative" or press "0."

Exchanging shares by mail

Provide a signed letter of instruction letting us know how much you would like to exchange and the appropriate account number(s). Shareholders are required to purchase at least $1,000 worth of shares if opening a new account through a direct purchase ($250 for an IRA or 529 shares). The minimum for exchanges into an existing MFS account has been reduced to $50. 

For shareholders investing into MFS funds via an automatic exchange plan there is no minimum requirement for a new account purchase or any subsequent purchases.

Send the letter of instruction for mutual fund and IRA accounts to:

For Regular mail
MFS Service Center, Inc.
PO Box 219341
Kansas City, MO 64121-9341
 For Overnight mail
MFS Service Center, Inc.
Suite 219341
430 W 7th Street
Kansas City, MO 64105-1407

Send the completed form for 529 accounts to:

For Regular mail
MFS 529 Savings Plan
PO Box 534454
Pittsburgh, PA 15253-4454

 For Overnight mail 
MFS 529 Savings Plan
Attention: 534454
500 Ross Street, 154-0520
Pittsburgh, PA 15262

You will receive a confirmation of the exchange in the mail within a few days.

Things you should know when exchanging shares

  • The sale of your shares could have tax consequences. For further information, please contact your financial advisor or tax advisor.
  • Minimums and restrictions: To prevent creating accounts below the minimum investment requirements, please review your funds prospectus to determine the minimum amount required for an exchange.
  • Exchange requests received after the close of the New York Stock Exchange will be processed at the following day's prices.
  • If you don't own the fund you are exchanging into, read the fund's prospectus.
  • Exchanges will be restricted after more than two exchanges - each in excess of $25,000 - are made out of a fund during a calendar quarter.
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