Trust impacts our ability to influence others. Understand the levels of trust and learn how to build more trust with clients and prospects.

See how the ability to move from your stage to a client's or prospect's stage is key to building deep levels of trust.

Learn how to recognize when you've moved from a client's stage back to yours in order to solve a problem.

Explore how you can stay on a client's stage by continually seeking to understand their perspective.

Eric Maddox discusses his background, how he developed Empathy-Based Listening and how this program can set you on the road to success.

Learn what category one distractions are and how to eliminate them.

Explore how personal non-biased can get in the way of listening.

See how unknown terms can derail you and what to do when you encounter them.

Learn how filtering conversations through a bias can lower your ability to listen.

Focusing on your agenda is a major distraction. Learn how to mitigate this large distraction.

Rather than proving your worth, explore ways demonstrate that your focus in on your listeners.

Explore the right way to take notes during a meeting.

Shared stories are a great way to relate. Learn some of the best ways to share yours.

See how to spot cues that tell you have moved onto a client's or prospect's stage.

Learn how to use discovery questions to manage a group discussion.

Eye contact demonstrates your interest. Explore tactics for maintaining eye contact.

Follow these simple strategies that brings your agenda to your client's stage.

See how to create a virtual meeting that has as much impact as an in-person one.

Explore how Empathy Based Listening and moving to another's stage can help you uncover clients’ needs faster.